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Change User Interface under Scanner Options from Hide Scanner's Native Interface to Show Scanner's Native Interface. Show Scanner's Native Interface uses the same scanning method previous versions of Acrobat. It lets the scanner's driver operate the scanner. Hide Scanner's Native Interface attempts to use the twain driver directly. It can eliminate error messages, especially when you are scanning multiple pieces of paper. If none of these solutions work, then it's sometimes necessary to use a workaround. See solution 8 under General troubleshooting tasks, or contact your scanner manufacturer for an updated driver. Verify if the scanner works with any other application: • There are some built-in and third-party applications are available for Windows and Macintosh with which you can try to use the scanner: • For Windows, there is a software called TWACKER, a free TWAIN scanner driver test utility.
It is available for free. Just download and install it to see if your scanner is working or not. • For OS X, there is a pre-installed Image Capture Application utility which can be used to check if the scanner is working or not. • Alternatively, If you have any other application installed which uses scan functionality then you may use the same to test that scanner is working as expected with that application.
If the scanner doesn’t work with any application, then this confirms the fact that that scanner is not functioning properly and you may contact the scanner manufacturer for the issue. Restart system with start-up items disabled: Some applications can cause system errors or freezes when running concurrently with Adobe Acrobat. Before starting Acrobat, disable other applications, including startup items (items that start automatically with Windows). To disable startup items in Windows, do the following: • Quit all applications.
• Choose Start > Run. Type msconfig in the Open box, and then click OK. • In the System Configuration Utility dialog box, click the Startup tab, and then select Disable All. • Click OK, and then restart Windows. To re-enable the startup items, do the following: • Choose Start > Run. Type msconfig in the Open box, and then click OK.
• In the System Configuration Utility dialog box, click the Startup tab, and then select Enable All. • Click OK, and then restart Windows. Install latest scanner drivers, and then restart the system: • If a TWAIN file is missing or damaged, then Acrobat returns an error message when you try to scan using the TWAIN interface. Reinstalling the scanner driver replaces the TWAIN file.
• To reinstall the driver, delete all files and folders that begin with Twain (for example, 'Twain_32.dll') in the Windows or Winnt folder. Then, restart Windows, and then install the latest scanner driver as per the manufacturer's instructions or steps mentioned. Install latest scanner drivers, and then restart the system: • If a TWAIN file is missing or damaged, then Acrobat returns an error message when you try to scan using the TWAIN interface. Reinstalling the scanner driver replaces the TWAIN file. • To reinstall the driver, delete all files and folders that begin with Twain (for example, 'Twain_32.dll') in the Windows or Winnt folder. Then, restart Windows, and then install the latest scanner driver as per the manufacturer's instructions or steps mentioned.
Verify if the scanner works with any other application: • There are some built-in and third-party applications are available for Windows and Macintosh with which you can try to use the scanner: • For Windows, there is a software called TWACKER, a free TWAIN scanner driver test utility. It is available for free. Just download and install it to see if your scanner is working or not.
• For OS X, there is a pre-installed Image Capture Application utility which can be used to check if the scanner is working or not. • Alternatively, If you have any other application installed which uses scan functionality then you may use the same to test that scanner is working as expected with that application. If the scanner doesn’t work with any application, then this confirms the fact that that scanner is not functioning properly and you may contact the scanner manufacturer for the issue. Restart system with start-up items disabled: Some applications can cause system errors or freezes when running concurrently with Adobe Acrobat. Before starting Acrobat, disable other applications, including startup items (items that start automatically with Windows). To disable startup items in Windows, do the following: • Quit all applications.
The second method, on the other hand, is free (provided you have an active phone line). However, it doesn’t work on certain versions of Mac OS X. If you have the latest version of Mac OS X Mavericks, then you should be all right. Online Fax Services for Mac. The FaxDocument Mac app is the official Mac fax software of FaxDocument.com (owned by J2 which owns eFax) which allows you to send faxes either from your browser or from the FaxDocument Mac app. FaxDocument is a pay-as-you-go fax app like FaxFresh but has a slicker interface. Fax software for mac os x. Fax software offers the perfect solution if you want to send faxes without buying an expensive, bulky fax machine. But in recent years decent fax applications for the Mac have been tough to find.